1. Introduction

At NR Luxury Properties, represented by Tabani Real Estate (which term includes all parent, subsidiaries, affiliates, group companies, partners, and agents of NR Luxury Properties), we take your privacy seriously and are dedicated to protecting your personal information. This company is referred to as the “Company,” “we,” “us,” or “NR” We are dedicated to protecting your privacy by adhering to this policy since we value you as a customer. The sources of your personal information that we may obtain from you or that you may give to us are detailed in this policy, along with our goals for gathering and processing it and our procedures for gathering, utilizing, preserving, safeguarding, and sharing it.

2. CONSENT TO DATA PROCESSING

Visitors and customers (users) who visit or use NR websites any  attest that they have read this policy (henceforth referred to as “Consent”), comprehend its contents, and agree to all of the terms stated here (with an understanding of how their information is collected and handled by NR). As a result, their use of the Website represents their sincere intention at the time they gave this consent. Customers and visitors are not permitted to use NR websites if they disagree with the organization’s policies and procedures.

3. THE SOURCES OF PERSONAL DATA

• The following are just a few examples of the sources from which your personal information may be gathered (collectively referred to as “Platforms” in this policy):
• NR websites: these are websites that we built for you and run ourselves. They include NR websites hosted on our own domains and web addresses (URLs), as well as our social media accounts on Facebook, Instagram,  and other platforms.
• You and NR communicate using electronic text, including emails, text messaging services, and other electronic messages. Smartphone apps developed specifically for you and run by NR.
• Any correspondence you have with our customer support center, including via phone, chatbot, email, WhatsApp, and other channels, is referred to as NR customer service.
• Online and offline registration forms: these comprise questionnaires, surveys, and physical or digital registrations. NR gathers information through registration forms, competitions, events, and other promotions whether you attend one of our events, stop by our mall promotional kiosks to learn more about our deals, or go to one of our roadshows, among other things.
• Advertising: We may receive and gather this information if you interact with one of our or our partners’ ads on our websites and applications. Data we generate: When you use our services, NR may also generate data about you.
• Other sources of information include public sources, NR promotional partners (including banks and UAE government agencies), registered brokers, social media networks, market research firms, and information obtained from the acquisition of other businesses.
• NR Loyalty/Partnership Program: We gather and handle your transaction history and personal data if you sign up for our loyalty/partnership program.

Information you provide to payment processors (if applicable).

Authorized banks or third-party processing services used by NR handle all payments made to NR. Unless you have otherwise given us this information in connection with your use of the sites or our products and services, we do not have access to any information gathered by these parties for the purpose of processing your payments.

4. INFORMATION WE COLLECT FROM YOU

We process a variety of personal data categories, including but not limited to the following, in order to enable us to offer you services:

Home address, personal email address, personal mobile number, and emergency contact number are all examples of contact details.

Name, photo, citizenship, nationality, passport, visa, drivers’ license, resident country’s ID, marriage certificate, birth certificate, national/social insurance number (if applicable), health insurance, government retirement plan information, tax reference, and ID are examples of identification data.

Data that reveals a person’s race or ethnicity, political views, religious and philosophical beliefs, trade union membership, genetic information, biometric information used to uniquely identify a natural person, and health information are examples of special categories of data.

Cookies, user activity logs, and information about website visitor interactions are examples of web data.

Financial and employment information includes, but is not limited to, bank and debit card information, tax information, income and salary, and occupation and employment. Date and place of birth, emergency contact information (if applicable), gender and marital status, and proof of address (such as a utility bill or bank statement) are examples of other personal information.

Additional data needed to comply with the provisions of the Anti-Money Laundering and Combating the Financing of Terrorism Act (in order to perform the Customer Due Diligence).

Documents and copies of correspondence between NR and customers. Please be aware that NR may record your emails, WhatsApp messages, chatbot discussions, and phone calls for training and quality control purposes.

A visitor or customer acknowledges that, unless otherwise prohibited by applicable law, NR may use and disclose any personal information or data about them that is gathered from NR websites

5. OPTIONS FOR USE OF INFORMATION

Generally speaking, the major purposes of the data we gather are to create new goods and to supply, preserve, safeguard, and enhance our existing ones.

• This enables us to do the following, among others: to recognize you as a service user;
• answer your questions or show interest, and make sure we assist you in locating the ideal property for your requirements; enter into or complete any kind of contract;
• to inform you of NR’s services and current promotions in a personalized manner; to support the email campaigns that our marketing and sales divisions do;
• to make ads easier;
• to oversee your participation in our partnership and loyalty programs;
• to start a business or investment partnership;
• to exercise or defend legal claims and adhere to legal rules;
• in order to handle your payments and guard against fraudulent activity;
• to abide by any requests you make for us to do not disturb or opt-out;
• to fulfill responsibilities related to health and safety;
• to improve our online resources, services, and general company operations, including by working with other parties to carry out surveys aimed at enhancing our service portfolio.

Personal information may be disclosed to third parties, including law enforcement and regulatory bodies, if necessary or authorized by law. In order to comply with any court order, law, or legal process, we may provide information to government or regulatory authorities upon request.

6. DATA STORAGE AND RETENTION

NR stores your personal information on its servers as well as the servers of the database management services it uses, which are situated in the United Arab Emirates.

Your personal data may be moved to and kept at a location outside of the United Arab Emirates by NR. Employees working for NR or one of its third-party vendors who are based outside of the United Arab Emirates may also process it.

NR will take all reasonably required measures to guarantee that your personal information is handled securely and in compliance with this Privacy Policy and all applicable data protection laws whenever it sends your personal data outside of the United Arab Emirates.

For the life of the client’s business engagement with NR and as needed by applicable legislation, NR keeps data. Your personal information will only be retained for as long as is required to fulfill the objectives for which it is processed. As long as you are a client of NR or need our services in order for us to deliver them to you, we will keep your personal information on file.

If you are a resident of the European Economic Area and you revoke your consent for us to process your personal data, we will delete all of the data we have collected and stored about you if we no longer need it. Unless the law or our regulatory responsibilities force us to keep this personal information. We shall only retain this personal information for as long as is required in such a scenario.

7. THE RIGHT TO WITHDRAW CONSENT AT ANY TIME (WHERE PROCESSING IS BASED ON CONSENT)

Your consent to the processing of your personal data can be withdrawn at any time. The legality of the processing based on the permission that was given prior to its withdrawal will not be impacted by such a withdrawal.

8. UPDATES ON POLICY

Any information or content on the NR Websites associated Policies and its Terms and Conditions, which govern how the NR services are used and provided, may be changed at any time by NR in its sole discretion. It is your responsibility to check this privacy statement and the NR Websites from time to time for any changes.

The privacy policy is subject to modification at any time and is reviewed by NR on a regular basis. The accuracy and timeliness of the personal information NR has about you are crucial. If your personal information changes while you are doing business with NR, kindly notify us.

9. HOW DO YOU CONTACT US?

In case of any queries related to this policy, you can contact us in one of the following ways.

1. Email us at nrluxuryproperty@gmail.com

2. Call us at +971566662595